All Posts
Browse all articles from the Sydnee blog.
More Ways to Automate Sydnee
This week brings custom webhooks, 15 Zapier triggers, video thumbnails in Files, and easier team account access.
Bigger Uploads and Smarter Requests
This two-week update brings larger and more reliable file uploads, a smarter AI Request Builder, new request templates, and a faster...
All Files and PDF Feedback Pins
This week brings a new All Files workspace, PDF feedback pins, smoother thumbnails and file activity, API uploads, and clearer feedback...
Multiple Task Boards and Task Calendars
This week brings the biggest Tasks update we’ve shipped yet. We’ve introduced multiple task boards, redesigned My Tasks, added an entirely...
Universal Search and Easier Custom Domains
This week's release focused on helping teams move through Sydnee faster while making custom domain setup significantly easier. Universal Search Is...
A New Dashboard and Deliverables
This week brings one of our biggest dashboard updates yet, a new way to present finished work to clients, and several...
June 12th: Bulk Memo Pad Updates and Faster Live Chat
This week focused on helping teams manage information at scale, improving performance throughout the platform, and polishing some of the details...
More Task API Controls and Smoother Requests
Last week was all about expanding our API to support the task module. This week focused on refining the experience around...
Task API Expansion and Clearer Activity
This week we're launching one of our biggest API updates yet. The Sydnee Task API now includes 23 endpoints that allow...
Two-Factor Authentication and Account Security
This week focused heavily on account security and giving teams more visibility and control over their Sydnee accounts. 🔐 Two-Factor Authentication...
File API Access and Live Chat Reliability
This week focused heavily on platform stability, infrastructure improvements, and the first phase of our public API expansion. 🚀 First Phase...
Direct Messages and Custom Channels
The live chat overhaul has arrived! If you have any feedback or see something wrong – please shoot us a message...
May 1st: Live Chat Testing and the Product Roadmap
We are getting very close to releasing the new live chat system. Everything is looking strong for a release around May...
A Preview of Channels and Direct Messages
This week, you may not see big changes on the screen. That is because we are working on something bigger behind...
Image Zoom and Better Request Assignment
Big week focused on polish, security, and tightening up core workflows. 🖼️ Zoom on Images — You can now zoom in...
Smarter Task Dates and Account Duplication
Big update this week — a lot of the improvements we previewed last week are now live. 🖥️ Refreshed Backend UI...
Better Task Controls and Deeper Subtasks
A focused week on tasks — lots of quality of life improvements that make day-to-day work faster. Here's what shipped: ✅...
New in Sydnee: New tools for requests, services, and tasks!
Another month of great updates in Sydnee! Conditional request logic, an AI request builder, encrypted inputs, a big service showcase update,...
New in Sydnee: Comment on files, track versions, and upgraded task widget!
Another big month! We upgraded the task widget and added file collaboration tools – here's what's new. Smarter task widget The...
Systemize Client Info Collection with Request Templates
Client intake shouldn’t feel like busywork. If you’re sending the same intake forms, asking the same questions, and chasing the same...