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The Sydnee Blog

Product Updates & Insights

This Week in Sydnee – May 8th
This Week in Sydnee

This Week in Sydnee – May 8th

The live chat overhaul has arrived! If you have any feedback or see something wrong – please shoot us a message in support! 💬 Direct Messages & Custom Channels Are...

May 9, 20261 min read
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This Week in Sydnee – May 1st
This Week in Sydnee
This Week in Sydnee – May 1st

We are getting very close to releasing the new live chat system. Everything is looking strong for a release around May...

May 2, 20262 min read
This Week in Sydnee – April 24th
This Week in Sydnee
This Week in Sydnee – April 24th

This week, you may not see big changes on the screen. That is because we are working on something bigger behind...

Apr 24, 20262 min read
This Week in Sydnee – April 17th
This Week in Sydnee
This Week in Sydnee – April 17th

Big week focused on polish, security, and tightening up core workflows. 🖼️ Zoom on Images — You can now zoom in...

Apr 17, 20261 min read
This Week in Sydnee – April 10th
This Week in Sydnee
This Week in Sydnee – April 10th

Big update this week — a lot of the improvements we previewed last week are now live. 🖥️ Refreshed Backend UI...

Apr 10, 20261 min read
This Week in Sydnee – March 27th
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This Week in Sydnee – March 27th

A focused week on tasks — lots of quality of life improvements that make day-to-day work faster. Here’s what shipped: ✅...

Mar 27, 20261 min read
New in Sydnee: New tools for requests, services, and tasks!
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New in Sydnee: New tools for requests, services, and tasks!

Another month of great updates in Sydnee! Conditional request logic, and AI request builder, encrypted inputs, a big service showcase update,...

Mar 24, 20262 min read
New in Sydnee: Comment on files, track versions, and upgraded task widget!
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New in Sydnee: Comment on files, track versions, and upgraded task widget!

Another big month! We upgraded the task widget and added file collaboration tools – here’s what’s new. Smarter task widget The...

Feb 18, 20263 min read
Systemize Client Info Collection with Request Templates
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Systemize Client Info Collection with Request Templates

Client intake shouldn’t feel like busywork. If you’re sending the same intake forms, asking the same questions, and chasing the same...

Feb 10, 20264 min read