Simple, Transparent Pricing
Compare our plans, then start free before you pay.
Explore what’s included
From onboarding to the final handoff, see what each plan brings to your client work. Expand a section to explore more features.
Swipe or scroll sideways to compare all three plans.
Team & capacity
| Features | Solo | Core | Growth |
|---|---|---|---|
| Team members | 1 | 10 | 25 |
| Client portals | 10 | 100 | 1,000 |
| Unlimited | Unlimited | Unlimited | |
| File storage | 100 GB | 2 TB | 5 TB |
| File upload size in Files & Requests | 5 GB | 25 GB | 512 GB |
Requests & onboarding
| Features | Solo | Core | Growth |
|---|---|---|---|
| Included | Included | Included | |
| File uploads & signature fields | Included | Included | Included |
| Reusable request templates | Included | Included | Included |
| Not included | Included | Included | |
| Drag-and-drop request builder | Included | Included | Included |
| Custom questions & required answers | Included | Included | Included |
| Ready-made request template library | Included | Included | Included |
| Private requests for individual clients | Included | Included | Included |
| Scheduled request publishing | Included | Included | Included |
| Branded request emails & custom messages | Included | Included | Included |
| Due dates & automatic email reminders | Included | Included | Included |
| Response progress & completion tracking | Included | Included | Included |
| Response timeline | Included | Included | Included |
| PDF response exports & file downloads | Included | Included | Included |
Task management
| Features | Solo | Core | Growth |
|---|---|---|---|
| Task boards per account | 5 | 5 | 5 |
| List & Kanban board views | Included | Included | Included |
| Task calendar view | Included | Included | Included |
| Custom task tags & filters | Included | Included | Included |
| Included | Included | Included | |
| Included | Included | Included | |
| Assignees, priorities & due dates | Included | Included | Included |
| Subtasks & completion progress | Included | Included | Included |
| Milestones & task dependencies | Included | Included | Included |
| Board & section access controls | Included | Included | Included |
| Task comments, @mentions & attachments | Included | Included | Included |
| Board overviews & status updates | Included | Included | Included |
| My Tasks across client accounts | Included | Included | Included |
| Reusable task templates & version history | Included | Included | Included |
| Repeating tasks | Included | Included | Included |
| Task reminders & email notifications | Included | Included | Included |
| Bulk task updates & organization | Included | Included | Included |
Live chat
| Features | Solo | Core | Growth |
|---|---|---|---|
| Live chat inside your client portal | Included | Included | Included |
| Direct messages with clients & teammates | Included | Included | Included |
| Open & private chat channels | Included | Included | Included |
| Dedicated conversations for each account | Included | Included | Included |
| Active chat channels | 100 | 100 | 100 |
| Shared channels with selected clients | Included | Included | Included |
| File sharing, @mentions & reactions | Included | Included | Included |
| Unread conversation tracking | Included | Included | Included |
| Conversation alerts & quiet time | Included | Included | Included |
| Default channels for new team members | Included | Included | Included |
| Channel conversation exports | Included | Included | Included |
| Custom chat sidebar organization | Included | Included | Included |
Files & deliverables
| Features | Solo | Core | Growth |
|---|---|---|---|
| Client file uploads & shared folders | Included | Included | Included |
| Pinned feedback on images & PDFs | Included | Included | Included |
| File versions, change notes & downloads | Included | Included | Included |
| Included | Included | Included | |
| Gallery & table views | Included | Included | Included |
| Image, PDF, video & audio previews | Included | Included | Included |
| File comments, replies & @mentions | Included | Included | Included |
| File activity history & CSV export | Included | Included | Included |
| Folder permissions & client visibility | Included | Included | Included |
| Public download links with expiry dates | Included | Included | Included |
| Bulk file downloads as ZIP | Included | Included | Included |
| File search & filters across accounts | Included | Included | Included |
| File activity inbox | Included | Included | Included |
| Reusable folder setups for new clients | Included | Included | Included |
| Personalized deliverable emails | Included | Included | Included |
| See which clients opened each deliverable | Included | Included | Included |
Client portals & workspace
| Features | Solo | Core | Growth |
|---|---|---|---|
| Configurable client dashboard widgets | Included | Included | Included |
| Included | Included | Included | |
| Service catalog in your client portal | Included | Included | Included |
| 7 days | 90 days | 365 days | |
| Easy switching between client accounts | Included | Included | Included |
| Welcome notes, links & videos | Included | Included | Included |
| Reusable welcome-note templates | Included | Included | Included |
| Portal navigation links to external tools | Included | Included | Included |
| Reusable client account setups | Included | Included | Included |
| Bulk client account creation | Included | Included | Included |
| Included | Included | Included | |
| Client-specific service details | Included | Included | Included |
| Workspace-wide search | Included | Included | Included |
Branding
| Features | Solo | Core | Growth |
|---|---|---|---|
| Custom portal logo & colors | Included | Included | Included |
| Custom portal icon | Included | Included | Included |
| Custom domain | Not included | Included | Included |
| Custom email sender | Not included | Included | Included |
Security & access
| Features | Solo | Core | Growth |
|---|---|---|---|
| Included | Included | Included | |
| Included | Included | Included | |
| 30 days | 180 days | 365 days | |
| Role-based workspace permissions | Included | Included | Included |
| Signed webhook deliveries | Not included | Included | Included |
| One-time backup codes for account recovery | Included | Included | Included |
| Email alerts for password & 2FA changes | Included | Included | Included |
| Client account access controls | Included | Included | Included |
| Included | Included | Included | |
| Included | Included | Included | |
| Included | Included | Included | |
| Revocable API keys | Included | Included | Included |
Integrations & support
| Features | Solo | Core | Growth |
|---|---|---|---|
| Public API access | Included | Included | Included |
| Zapier triggers & actions | Included | Included | Included |
| Custom webhook endpoints | Not included | 2 | 10 |
| Webhook event & account filters | Not included | Included | Included |
| Webhook delivery history & retries | Not included | Included | Included |
| Priority support | Not included | Not included | Included |
Current paid plans shown. Legacy plans may have different allowances.
API access and Zapier are included with Solo, Core, and Growth. Webhooks start with Core for workspaces without Healthcare safeguards. They are not included in the initial free trial without a payment method.
Pricing FAQs
Common questions about Sydnee pricing and plans
Is there a free trial?
Yes. Try Sydnee free for five days. Create a client portal and try tasks, requests, files, and chat before choosing a plan. Standard workspaces don't need a credit card to start. Healthcare trials require payment details.
What's included in each plan?
Every paid plan includes client portals, tasks, requests, files, and chat. Compare team size, portal limits, storage, branding, and integrations in the table above. For larger teams, contact us about Enterprise. Healthcare plans include a Business Associate Agreement (BAA). API access, webhooks, Zapier, and optional tracking are turned off for Healthcare workspaces.
What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, and American Express. Choose monthly billing or pay once a year at the lower annual rate.
Can I switch plans or cancel anytime?
Yes. You can upgrade, downgrade, or cancel your plan at any time. There's no cancellation fee. Workspace and client portal access ends when cancellation takes effect. You can reactivate your subscription to restore access.


Try Sydnee Client Portals Today
Sydnee turned our onboarding into a simple, repeatable process that just works.
Patrick BenskeBenske Agency, FounderWhether you're tech savvy or not, this is gonna work for you, and it's so simple, anyone can use it.
Steven DiamondDiamond Ai Media Group, FounderBetween the white-labeling, templates, and client collaboration, Sydnee covers everything we used to patch together across other tools.
Carmelo SantosCo-found Council of MarketersIt's so nice to have everything in one place—clients can see our progress, and we can see every task at a glance
Michael RapinoHoneyQuill Agency, FounderSydnee has been the best investment I've made for my agency thus far. There is not better platform with the features included for the price point they are at.
Luis LeonPromise Pixel, FounderSydnee offers our Clients a clean simple platform that is easy to understand and navigate.
Laura McDermott, OwnerMcdermott Law Firm, PLLC
