Simple, Transparent Pricing
Compare our plans, then start free before you pay.
Explore what’s included
From onboarding to the final handoff, see what each plan brings to your client work. Expand a section to explore more features.
Swipe or scroll sideways to compare all three plans.
Team & capacity
| Features | Core | Growth | Power Team |
|---|---|---|---|
| Team members | Up to 2 | Up to 24 | Up to 100 |
| Client portals | 100 | 1,000 | 10,000 |
| No user limit | No user limit | No user limit | |
| File storage | 1 TB | 3 TB | 10 TB |
| File upload size in Files & Requests | 5 GB | 512 GB | 512 GB |
Requests & onboarding
| Features | Core | Growth | Power Team |
|---|---|---|---|
| Included | Included | Included | |
| File uploads & signature fields | Included | Included | Included |
| Reusable request templates | Included | Included | Included |
| Not included | Included | Included | |
| Not included | Included | Included | |
| Drag-and-drop request builder | Included | Included | Included |
| Custom questions & required answers | Included | Included | Included |
| Ready-made request template library | Included | Included | Included |
| Private requests for individual clients | Included | Included | Included |
| Scheduled request publishing | Included | Included | Included |
| Branded request emails & custom messages | Included | Included | Included |
| Due dates & automatic email reminders | Included | Included | Included |
| Response progress & completion tracking | Included | Included | Included |
| Response timeline | Included | Included | Included |
| PDF response exports & file downloads | Included | Included | Included |
Task management
| Features | Core | Growth | Power Team |
|---|---|---|---|
| Task boards per account | 5 | 5 | 5 |
| List & Kanban board views | Included | Included | Included |
| Task calendar view | Included | Included | Included |
| Custom task tags & filters | Included | Included | Included |
| Included | Included | Included | |
| Included | Included | Included | |
| Assignees, priorities & due dates | Included | Included | Included |
| Subtasks & completion progress | Included | Included | Included |
| Milestones & task dependencies | Included | Included | Included |
| Board & section access controls | Included | Included | Included |
| Task comments, @mentions & attachments | Included | Included | Included |
| Board overviews & status updates | Included | Included | Included |
| My Tasks across client accounts | Included | Included | Included |
| Reusable task templates & version history | Included | Included | Included |
| Repeating tasks | Included | Included | Included |
| Task reminders & email notifications | Included | Included | Included |
| Bulk task updates & organization | Included | Included | Included |
Live chat
| Features | Core | Growth | Power Team |
|---|---|---|---|
| Live chat inside your client portal | Included | Included | Included |
| Direct messages with clients & teammates | Included | Included | Included |
| Open & private chat channels | Included | Included | Included |
| Active chat channels | 100 | 100 | 500 |
| Dedicated conversations for each account | Included | Included | Included |
| Shared channels with selected clients | Included | Included | Included |
| File sharing, @mentions & reactions | Included | Included | Included |
| Unread conversation tracking | Included | Included | Included |
| Conversation alerts & quiet time | Included | Included | Included |
| Default channels for new team members | Included | Included | Included |
| Channel conversation exports | Included | Included | Included |
| Custom chat sidebar organization | Included | Included | Included |
Files & deliverables
| Features | Core | Growth | Power Team |
|---|---|---|---|
| Client file uploads & shared folders | Included | Included | Included |
| Pinned feedback on images & PDFs | Included | Included | Included |
| File versions, change notes & downloads | Included | Included | Included |
| Included | Included | Included | |
| Gallery & table views | Included | Included | Included |
| Image, PDF, video & audio previews | Included | Included | Included |
| File comments, replies & @mentions | Included | Included | Included |
| File activity history & CSV export | Included | Included | Included |
| Folder permissions & client visibility | Included | Included | Included |
| Public download links with expiry dates | Included | Included | Included |
| Bulk file downloads as ZIP | Included | Included | Included |
| File search & filters across accounts | Included | Included | Included |
| File activity inbox | Included | Included | Included |
| Reusable folder setups for new clients | Included | Included | Included |
| Personalized deliverable emails | Included | Included | Included |
| See which clients opened each deliverable | Included | Included | Included |
Client portals & workspace
| Features | Core | Growth | Power Team |
|---|---|---|---|
| Configurable client dashboard widgets | Included | Included | Included |
| Included | Included | Included | |
| Service catalog in your client portal | Included | Included | Included |
| 7 days | 90 days | 365 days | |
| Easy switching between client accounts | Included | Included | Included |
| Welcome notes, links & videos | Included | Included | Included |
| Reusable welcome-note templates | Included | Included | Included |
| Portal navigation links to external tools | Included | Included | Included |
| Reusable client account setups | Included | Included | Included |
| Bulk client account creation | Included | Included | Included |
| Included | Included | Included | |
| Client-specific service details | Included | Included | Included |
| Workspace-wide search | Included | Included | Included |
Branding
| Features | Core | Growth | Power Team |
|---|---|---|---|
| Custom portal logo & colors | Included | Included | Included |
| Custom portal icon | Included | Included | Included |
| Custom domain | Included | Included | Included |
| Custom email sender | Included | Included | Included |
Security & access
| Features | Core | Growth | Power Team |
|---|---|---|---|
| Included | Included | Included | |
| Included | Included | Included | |
| 30 days | 180 days | 365 days | |
| Role-based workspace permissions | Included | Included | Included |
| One-time backup codes for account recovery | Included | Included | Included |
| Email alerts for password & 2FA changes | Included | Included | Included |
| Client account access controls | Included | Included | Included |
| Included | Included | Included | |
| Included | Included | Included | |
| Included | Included | Included | |
| Revocable API keys | Included | Included | Included |
| Signed webhook deliveries | Included | Included | Included |
Integrations & support
| Features | Core | Growth | Power Team |
|---|---|---|---|
| Public API access | Included | Included | Included |
| Zapier triggers & actions | Included | Included | Included |
| Custom webhook endpoints | 1 | 10 | 25 |
| Priority support | Not included | Not included | Included |
| Webhook event & account filters | Included | Included | Included |
| Webhook delivery history & retries | Included | Included | Included |
Current paid plans shown. Legacy plans may have different allowances.
API access, webhooks, and Zapier are included with Core, Growth, and Power Team. They are not included in the five-day free trial.
Pricing FAQs
Common questions about Sydnee pricing and plans
Is there a free trial?
Yes. Try Sydnee free for five days, with no credit card required. Set up a client portal and try tasks, requests, files, and chat. API access, webhooks, and Zapier are included with paid plans.
What's included across the paid plans?
Core, Growth, and Power Team all include Sydnee's core platform: task management, client and team live chat, requests, file sharing, service showcase, custom branding, API access, outbound webhooks, and Zapier integration. The main differences include client portal volume, file storage, per-file upload size, team seat limits, webhook endpoint limits, and priority support. Core supports one custom webhook endpoint, Growth supports 10, and Power Team supports 25. Core supports files up to 5 GB each. Growth and Power Team support files up to 512 GB each.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor. Annual plans are billed once per year for maximum savings.
Can I switch plans or cancel anytime?
Yes. You can upgrade, downgrade, or cancel without a long-term contract or cancellation fee. Normal workspace access ends when cancellation takes effect. Reactivate the workspace or contact support if you need help with access.


Try Sydnee Client Portals Today
Sydnee turned our onboarding into a simple, repeatable process that just works.
Patrick BenskeBenske Agency, FounderWhether you're tech savvy or not, this is gonna work for you, and it's so simple, anyone can use it.
Steven DiamondDiamond Ai Media Group, FounderBetween the white-labeling, templates, and client collaboration, Sydnee covers everything we used to patch together across other tools.
Carmelo SantosCo-found Council of MarketersIt's so nice to have everything in one place—clients can see our progress, and we can see every task at a glance
Michael RapinoHoneyQuill Agency, FounderSydnee has been the best investment I've made for my agency thus far. There is not better platform with the features included for the price point they are at.
Luis LeonPromise Pixel, FounderSydnee offers our Clients a clean simple platform that is easy to understand and navigate.
Laura McDermott, OwnerMcdermott Law Firm, PLLC
