What file types does Sydnee support?

Sydnee supports virtually all file types. You can preview images (including RAW formats like CR3, DNG, NEF, ARW), PDFs with page navigation, videos with playback controls, and audio files with waveform visualization—all directly in the browser without downloading.

How does client access control work?

Each folder can be set to one of three access levels: Full Access (clients can view, upload, download, and organize files), View Only (clients can view and download but cannot modify), or Hidden (folder is invisible to clients). Access levels are inherited by subfolders but can be overridden.

Can clients upload files to my portal?

Yes! When a folder is set to Full Access, clients can upload files using drag-and-drop or multi-file selection. They can upload up to 100 files at once, with individual files up to 2GB each.

Can I download entire folders at once?

Absolutely. Any folder can be downloaded as a ZIP file with a single click. This works for both you and your clients (if they have View Only or Full Access), making it easy to share entire project deliverables.

How do file previews work?

Click any file to open it in a full-screen viewer. Images support zoom, pan, and rotation. PDFs show page thumbnails with navigation. Videos and audio have full playback controls. You can navigate between files using arrow keys without closing the viewer.

What's the difference between Table and Gallery view?

Table View shows files in a detailed list with columns for name, size, date, and type—great for document-heavy workflows. Gallery View displays large thumbnails in a visual grid, perfect for images and creative assets. Switch between views instantly.

Can I share files with external links?

Yes. Generate shareable links for individual folders that can be accessed by anyone with the link. Perfect for sharing deliverables with stakeholders who don't have a portal account.

How does file sorting work?

You can sort files by custom drag-and-drop order, upload date, or name. The order you set is exactly what your clients see—no surprises. Drag files to reorder them manually, or let the system sort automatically.

Can I set up a default folder structure for new accounts?

Yes! Create a default file module template with your standard folder structure, and every new account you create will automatically include those files and folders. Perfect for onboarding workflows where every client needs the same starting documents or folder organization.

Secure File Sharing Built for Client Collaboration

Cloud storage with granular client access controls. Upload, organize, and share files securely. Preview PDFs, images, videos, and even RAW photos—all without per-seat pricing.

Used by 2,000+ agencies & freelancers

File management interface showing folder organization and file preview capabilities

17 Powerful Features

Everything you need to manage client files

From drag-and-drop uploads to professional RAW photo support—a complete file management system built for client-facing teams.

Drag & Drop Upload

Multi-File Upload

3-Level Access Control

Folder Organization

Table & Gallery Views

PDF Preview

Image Viewer

Video Player

Audio Player

RAW Image Support

Starred Files

Recent Files

Folder ZIP Download

WYSIWYG Sort Order

Shareable Links

Default Templates

Granular Access Control

Three Levels of Client Access

Control exactly what clients can see and do. Set permissions per folder with inheritance that can be overridden at any level.

Full Access

Complete control for trusted collaborators

View all files and folders
Upload new files
Download files and folders
Create and organize folders
Rename and delete files

View Only

Read-only access for stakeholders

View all files and folders
Download individual files
Download folders as ZIP
Preview documents in-browser
Cannot modify or upload

Hidden

Private folders invisible to clients

Folder not visible to clients
Internal team access only
Keep sensitive files private
Works within shared accounts
Override inherited access

Effortless Uploads, Powerful Organization

Upload files the way that works for you. Drag and drop files, or select up to 100 files at once. Large files up to 2GB are fully supported.

Drag and drop files directly into any folder
Upload up to 100 files simultaneously
Sort by custom drag-and-drop order, upload date, or name—clients see exactly what you set
Unlimited folder nesting for professional organization

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Flexible Views

Table or Gallery—Your Choice

Switch instantly between Table View for detailed file lists and Gallery View for visual browsing. Sort by custom order, upload date, or name—and your clients see the exact same order you do.

Table View

Detailed list with sortable columns

Sort by name, date, size
See file details at a glance
Efficient for documents

Gallery View

Visual thumbnail grid layout

Large image previews
Perfect for visual assets
Quick visual scanning

Starred FilesRecent FilesBreadcrumb Navigation

Preview Any File Without Downloading

Click any file to open it in a full-screen viewer. Navigate between files with keyboard arrows, zoom and pan images, flip through PDF pages, or play videos and audio—all without leaving your browser.

Images

JPG, PNG, GIF, WebP, SVG, HEIC

Documents

PDF

Video

MP4, WebM, MOV

Audio

MP3, WAV, M4A, OGG

RAW Photos

CR3, DNG, NEF, ARW

Fullscreen viewer with zoom and pan

Keyboard navigation between files

Professional RAW photo format support

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Easy Sharing

One-Click Folder Downloads

Download any folder as a ZIP file with a single click. Perfect for delivering project assets, sharing document bundles, or backing up entire client folders.

Entire folders downloaded as organized ZIP files
Subfolder structure preserved in downloads
Available to clients with View Only or Full Access
Generate shareable links for external stakeholders

Download as ZIP

Preserves folder structure

Share Link

Enterprise Security

Secure Cloud Storage You Can Trust

Built on AWS S3 with per-tenant allocation and usage tracking. Your files are encrypted, organized, and always accessible when you need them.

Encrypted Storage

Files encrypted at rest and in transit

Accelerated Downloads

Fast file delivery for clients worldwide

Secure Sharing

Controlled access links

Built for Your Industry

Secure file sharing that fits how you work

See how teams across industries use Sydnee Files to store, organize, and share documents with clients securely.

Consultants & Advisors

Strategy, Operations, Business Consulting

Client document exchange
Contract & proposal storage
Organized file libraries
Project deliverables

Creative Agencies

Design, Marketing, Branding

Asset delivery & approvals
Brand asset libraries
Project deliverables

Photographers

Studios, Freelancers, Events

RAW file delivery
Client gallery sharing
Proof selection workflow
High-res downloads

Real Estate

Agents, Property Managers

Transaction documents
Property photos & videos
Listing asset storage
Client document collection

Event Professionals

Planners, Coordinators, Vendors

Vendor contract storage
Event photo delivery
Client mood boards

Coaches & Consultants

Business Coaches, Trainers

Resource libraries
Course material delivery
Client workbook sharing
Session recordings

Frequently Asked Questions

Everything you need to know about Sydnee File Sharing

What file types does Sydnee support?: Sydnee supports virtually all file types. You can preview images (including RAW formats like CR3, DNG, NEF, ARW), PDFs with page navigation, videos with playback controls, and audio files with waveform visualization—all directly in the browser without downloading.
How does client access control work?: Each folder can be set to one of three access levels: Full Access (clients can view, upload, download, and organize files), View Only (clients can view and download but cannot modify), or Hidden (folder is invisible to clients). Access levels are inherited by subfolders but can be overridden.
Can clients upload files to my portal?: Yes! When a folder is set to Full Access, clients can upload files using drag-and-drop or multi-file selection. They can upload up to 100 files at once, with individual files up to 2GB each.
Can I download entire folders at once?: Absolutely. Any folder can be downloaded as a ZIP file with a single click. This works for both you and your clients (if they have View Only or Full Access), making it easy to share entire project deliverables.
How do file previews work?: Click any file to open it in a full-screen viewer. Images support zoom, pan, and rotation. PDFs show page thumbnails with navigation. Videos and audio have full playback controls. You can navigate between files using arrow keys without closing the viewer.
What's the difference between Table and Gallery view?: Table View shows files in a detailed list with columns for name, size, date, and type—great for document-heavy workflows. Gallery View displays large thumbnails in a visual grid, perfect for images and creative assets. Switch between views instantly.
Can I share files with external links?: Yes. Generate shareable links for individual folders that can be accessed by anyone with the link. Perfect for sharing deliverables with stakeholders who don't have a portal account.
How does file sorting work?: You can sort files by custom drag-and-drop order, upload date, or name. The order you set is exactly what your clients see—no surprises. Drag files to reorder them manually, or let the system sort automatically.
Can I set up a default folder structure for new accounts?: Yes! Create a default file module template with your standard folder structure, and every new account you create will automatically include those files and folders. Perfect for onboarding workflows where every client needs the same starting documents or folder organization.

Why agencies choose Sydnee over Dropbox

Dropbox

File storage

$12/user/mo

Per-user pricing for team and client access
Shared links show Dropbox branding
No granular folder permissions (Full/View/Hidden)
Disconnected from tasks, requests, and chat
Clients see a generic file interface

Sydnee

All-in-one portal

$30/mo

Flat pricing—unlimited users included
Branded share links with your domain
3-level folder access: Full, View Only, Hidden
Files integrated with tasks & requests
Clients see your branded portal experience

Try Sydnee Free for 5 Days

No credit card required

Explore More Features

Discover other powerful tools included in Sydnee Client Portals

Tasks & Reminders

Collaborate with clients on tasks with unlimited seats

Learn more →

Live Chat

Real-time messaging built into your client portal

Learn more →

Client Requests

Collect files and information with custom forms

Learn more →

Service Showcase

Display services and enable passive upsells

Learn more →

Try Sydnee Client Portals Today

Start free trial

No credit card required

Client & team live chat

Built in task manager

Showcase services in your portal

Easy client onboarding & info requests

Secure file storage & sharing

Embed Calendly, Figma, Loom, Google Looker & more

Custom domain & full white labeling

Unlimited client & teammate seats

Start Free Trial

No credit card required

Simple Pricing.

Get 100% setup and implemented before ever pulling out the credit card.

Sydnee turned our onboarding into a simple, repeatable process that just works.
Patrick Benske
Benske Agency, Founder
Whether you're tech savvy or not, this is gonna work for you, and it's so simple, anyone can use it.
Steven Diamond
Diamond Ai Media Group, Founder
Between the white-labeling, templates, and client collaboration, Sydnee covers everything we used to patch together across other tools.
Carmelo Santos
Co-found Council of Marketers
It's so nice to have everything in one place—clients can see our progress, and we can see every task at a glance
Michael Rapino
HoneyQuill Agency, Founder
Sydnee has been the best investment I've made for my agency thus far. There is not better platform with the features included for the price point they are at.
Luis Leon
Promise Pixel, Founder
Sydnee offers our Clients a clean simple platform that is easy to understand and navigate.
Laura McDermott, Owner
Mcdermott Law Firm, PLLC

Secure File Sharing Built for Client Collaboration

17 Powerful Features

Granular Access Control

Full Access

View Only

Hidden

Effortless Uploads, Powerful Organization

Table or Gallery—Your Choice

Table View

Gallery View

Preview Any File Without Downloading

Images

Documents

Video

Audio

RAW Photos

One-Click Folder Downloads

Secure Cloud Storage You Can Trust

Encrypted Storage

Accelerated Downloads

Secure Sharing

Built for Your Industry

Consultants & Advisors

Creative Agencies

Photographers

Real Estate

Event Professionals

Coaches & Consultants

Frequently Asked Questions

Why agencies choose Sydnee over Dropbox

Dropbox

Sydnee

Explore More Features

Tasks & Reminders

Live Chat

Client Requests

Service Showcase

Try Sydnee Client Portals Today

Simple Pricing.

Standard

Premium