Security and privacy in Sydnee
Get to know the basics of sign-in, access, and privacy as you start using Sydnee.
Your clients trust you with their work. Sydnee helps you keep that work with the right people, from the first sign-in to the files you share.
Set how strict you want client sign-in to be
In Company Settings → Client access, your company admin can choose the sign-in rules that fit your security needs.
These rules cover things like:
- How long a client has to use a sign-in code before it expires.
- Whether earlier unused codes expire when a new one is requested.
- How long a client can be inactive before they're signed out.
- How long a client can stay signed in before they need to sign in again, even if they're active.
- How many sign-ins a client can have at once.
If you use Sydnee for Healthcare, Maximum Security is already enforced for client sign-in, and these rules can't be changed.
Your safeguards
In your own Personal Settings → Security & access, you can do a few things:
- Change your password.
- Set up two-factor authentication (also called MFA).
- See your recent security activity.
- See your active sessions and sign out any you don't recognize.
For an extra layer of protection, here's how to set up MFA and save your backup codes. You can also learn more about your security activity and sessions.
Extra team safeguards
If your company requires everyone on the team to use two-factor authentication, an owner or admin can turn that on in Company Settings → Security.
Learn more about security
Need to review our security policies? Sure thing. Head over to the Sydnee Trust Center, where you can request access to our policies. We use Vanta and share our controls and subprocessors there, too.
For now, let's make your workspace feel like yours.
👉 Next: Make Sydnee yours