Website Post-Launch Feedback Form
About this template
This template helps web design teams collect actionable feedback after a site goes live. Clients can report technical problems, share design and content feedback, identify desired services, set urgency and timelines, upload supporting files, and indicate approval preferences for follow-up work.
Who it’s for
- Web design agencies collecting feedback after a client website launch
- Freelance web designers managing post-launch revisions and fixes
- Development teams triaging website bugs and performance concerns
- Digital teams identifying follow-up opportunities for SEO, maintenance, or optimization
When to use it
- After a new website has launched and the client has had time to review it
- When a client reports bugs, broken links, display issues, or form problems
- Before planning a post-launch revision phase or support work
- When gathering approval and budget context for minor website updates
Customization tips
- Add your standard support-response times and definitions for critical, high, medium, and low priority issues.
- Include a field for the client’s primary point of contact and any stakeholders who should receive updates.
- Adjust the service options to match your maintenance, SEO, optimization, training, and support offerings.
- Set clear approval limits for minor fixes and add your preferred estimate or change-request process.
Preview the template
About Sydnee RequestsInteractive preview — your clients fill this out in their portal on your domain.
Assigned toYour client
Website Post-Launch Feedback Form
Overall impression
Quick high-level feedback about your experience with the launch and the delivered website.
Select the option that best reflects your overall satisfaction.
Share successes so we know what to repeat in future projects.
Tell us what didn't meet expectations — specific examples help us prioritize fixes.
Technical issues & bugs
Report any site errors, broken links, layout problems or performance issues you've noticed since launch.
Select all that apply. This helps our developers triage issues quickly.
Include page URLs, screenshots (you can upload below), browser/device used, and the steps to reproduce if known.
Provide the exact link(s) to pages with problems to help our team investigate.
If this issue impacts a specific number of users (e.g., customers reporting a bug), tell us roughly how many.
Content, design & marketing feedback
Comments about visual design, brand consistency, copy, calls-to-action and SEO recommendations.
Tell us if the look and feel match your brand expectations.
Notes about copy, tone, SEO meta descriptions, or any text updates you'd like.
Specific changes help designers estimate time for tweaks or revisions.
Select services you're interested in so we can include recommendations and quotes.
Priority & Timeline
Help us understand how urgent your requests are so we can schedule fixes appropriately.
Choose the urgency level so our team can prioritize correctly.
If you have a target date (e.g., upcoming promotion or event), let us know when you'd like changes completed by.
If you have a budget in mind for additional fixes or improvements, share it here to help us propose appropriate options.
Files & assets
Upload screenshots, documents, or design files that illustrate issues or desired changes.
Upload any screenshots, screen recordings, or logs that show the problem. (Multiple files allowed.)
If you have replacement images, revised copy, or brand files, upload them here to speed revisions.
Final notes & sign-off
Any final comments and an optional acknowledgement for us to proceed with the recommended work.
Include stakeholders to loop in, preferred times for follow-up, or other relevant notes.
Choose whether we can move forward with small changes or if you'd like estimates before work begins.
Sign here if you'd like to formally acknowledge approval for the proposed minor fixes or next steps.
Draw a signature in the box above
