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Why We Built Sydnee Client Portals

Published March 10, 2025 by Connor Bearse

As a marketing agency owner, I faced a major challenge—I needed an efficient and professional client hub. The existing solutions were either overpriced or made us look unprofessional at their base tier.

So, instead of settling for something that didn’t fit our needs, we built our own.

Check out this article in video form here:

The Birth of Sydnee Client Portals

Our custom-built portal included essential tools: task management, service requests, live chat, and file storage. Once we integrated it into our workflow, something unexpected happened.

We realized that when clients logged in, they were in management mode—fully engaged in their business rather than buried in daily tasks. This mindset shift was a game-changer. It meant they were more receptive to exploring additional services.

Turning Engagement into Opportunity

To capitalize on this, we embedded a service menu directly into the portal. Next to each service, we added a simple Request Service button. With just one click, an email was sent to me, expressing their interest. No complicated checkout process—just an instant notification, making it effortless for clients to reach out.

This feature wasn’t just convenient—it proved to be a revenue booster. We saw an uptick in service requests simply because the option was present when clients were already in the right frame of mind.

Making Sydnee Available to Everyone

Recognizing the potential, we launched Sydnee Client Portals as a public-facing solution. Now, any business can leverage our feature-rich client portal without breaking the bank.

Sydnee isn’t just affordable—it’s built with growth in mind. Unlike many competitors, we don’t restrict features at lower pricing tiers. Every user gets access to:

  • Task Management – Keep projects on track effortlessly.
  • File Storage – Securely store and share important documents.
  • Live Chat – Enable seamless communication with clients.
  • Request System – Build forms and gather information from your clients.
  • Fully White-Labeled – Your brand stays front and center. No intrusive Sydnee branding.

Try Sydnee Client Portals—No Strings Attached

We believe in our product so much that we offer a free trial—no credit card required. We’re confident that once you experience the benefits of a streamlined client portal, you’ll see how it can help grow your business.

And if you ever need support? You’ll likely be talking directly to me. That’s how committed we are to making this work for you.

Stay organized, stay productive, and take control with Sydnee Client Portals.

Ready to simplify client management? Start your free trial today!

Sydnee

Try Sydnee Client Portals Today

Client & team live chat
Built in task manager
Showcase services in your portal
Easy client onboarding & info requests
Secure file storage & sharing
Embed Calendly, Figma, Loom, Google Looker & more
Custom domain & full white labeling
Unlimited client & teammate seats
No credit card required
  • Sydnee turned our onboarding into a simple, repeatable process that just works.

    Patrick Benske, Benske Agency, Founder
    Patrick Benske
    Benske Agency, Founder
  • Whether you're tech savvy or not, this is gonna work for you, and it's so simple, anyone can use it.

    Steven Diamond, Diamond Ai Media Group, Founder
    Steven Diamond
    Diamond Ai Media Group, Founder
  • Between the white-labeling, templates, and client collaboration, Sydnee covers everything we used to patch together across other tools.

    Carmelo Santos, Co-found Council of Marketers
    Carmelo Santos
    Co-found Council of Marketers
  • It's so nice to have everything in one place—clients can see our progress, and we can see every task at a glance

    Michael Rapino, HoneyQuill Agency, Founder
    Michael Rapino
    HoneyQuill Agency, Founder
  • Sydnee has been the best investment I've made for my agency thus far. There is not better platform with the features included for the price point they are at.

    Luis Leon, Promise Pixel, Founder
    Luis Leon
    Promise Pixel, Founder
  • Sydnee offers our Clients a clean simple platform that is easy to understand and navigate.

    Laura McDermott, Owner, Mcdermott Law Firm, PLLC
    Laura McDermott, Owner
    Mcdermott Law Firm, PLLC