This week we’re launching one of our biggest API updates yet. The Sydnee Task API now includes 23 endpoints that allow developers to fully manage tasks, making it easier to build custom integrations and automations.
To support these new capabilities, we also improved the task activity feed and notifications so teams can clearly see when actions were performed by a person or through the API.
Major Task API Expansion
The Sydnee API now includes 23 task endpoints for managing tasks inside an account.
This means developers can now create, update, organize, assign, complete, reopen, move, comment and manage tasks directly through the API.
This opens the door for:
- Custom automations
- Internal tool integrations
- Connecting Sydnee with other software
- More flexible client portal workflows
The rate limit as also been upped to 300 reads and 100 writes per minute.
We’ve moved to self hosted docs too! Check them out at the root of the api endpoint: https://public-api.sydnee.app
Improved Task Activity Feed
With more automations and integrations interacting with tasks, we’ve made several improvements to the task activity feed to make it easier to understand what’s happening and where changes originated.
Updates include:
- Clearer indicators when actions originate from the API
- Better reliability, cleanup, de-duping logic and performance
- Smoother commenting experience throughout the feed
The result is a clearer activity history that helps teams understand both human and automated activity on a task. The activity feed should show an end to end record of what was going on with your task.
Notification Fixes & Improvements
We also spent time improving the reliability and clarity of notifications throughout Sydnee.
Updates include:
- Better handling of archived and deleted tasks
- Clearer attribution for notification events, including API actions
- Various fixes and layout improvements across desktop and mobile
These changes are focused on making notifications more accurate and dependable.
New Quick Access Portal Menu
Navigating between client portals just got a little faster.
Hovering over the Portal navigation item now reveals a new Quick Access menu, giving you faster access to important portal areas and recently used accounts without leaving your current workflow.
Additional improvements include:
- Better restoration of your position in long account lists
- General navigation polish throughout the portal experience
Plus 30+ Bug Fixes & Improvements
As part of these larger releases, we also spent time tackling a wide range of smaller issues across the platform.
Over the course of the week, we resolved 30+ bugs, edge cases, and usability improvements affecting tasks, notifications, navigation, activity tracking, and other areas of Sydnee.
Many of these changes won’t be immediately visible, but they help make Sydnee more reliable, more predictable, and easier to use day-to-day.
Thank you to everyone who continues to report issues, share feedback, and help us improve the platform.
