We are getting very close to releasing the new live chat system. Everything is looking strong for a release around May 8th.
Live Chat Update
We are now using the new live chat inside our own company every day.
It has replaced Slack for us, and it has been working really well.
We also now have an iOS app with native notifications working.
That means you will be able to:
- Get real push notifications on your phone
- Stay in conversations without email
- Respond quickly from anywhere
The iOS app will likely launch as a beta shortly after live chat is released.
If you’re reading this after rlease and still see no info about a “Sydnee Chat” app – send me a message and I’ll get your team a testflight link.
Updated Roadmap
We updated the roadmap based on recent feedback.
You can view it here: feedback.sydnee.app
Insights Module (Coming in May)
The new Insights module is coming this month.
This will give you better visibility into your work across Sydnee.
If there are reports you want to see, send them over.
We are actively shaping this based on feedback.
What’s Coming in May
After live chat launches, we are focusing on a few big improvements.
Multiple Task Boards
You will be able to create more than one task board inside an account.
This helps when you want to:
- Separate different types of work
- Organize larger accounts
- Keep things cleaner as you grow
API Expansion
We are also expanding the API.
This will expose much more data around:
- Tasks
- Files
- Requests
This makes it easier to build integrations and connect Sydnee with your other tools.
I’ve been talking to a bunch of people about their needs for the API. If you are looking to do something specific please let me know so I am sure the API will support it.
Coming Soon
We are in the final stretch for live chat.
Testing is going well, and we are excited to get this in your hands.
More soon!
