This week focused heavily on platform stability, infrastructure improvements, and the first phase of our public API expansion.
🚀 First Phase of the API Expansion Is Live — We’ve started expanding Sydnee’s public API with the first set of file manager endpoints.
The new API additions include:
- Browse folders
- Retrieve file metadata
- Access file version history
- Retrieve file comments
- Generate download URLs
We also updated:
- The official Sydnee API Docs
- The OpenAPI specification: OpenAPI JSON
⚡ Current API Rate Limiting — The current public limits are:
- 300 read requests per minute
- 100 write requests per minute
Review the API quickstart and API resources and errors before building an integration.
💬 Live Chat Stability Improvements — We shipped a number of reliability and performance improvements across live chat to help conversations feel faster and more stable day to day.
📨 Invite Email Fixes — Fixed an issue that could prevent invite emails from properly sending when inviting clients into their portal.
🏢 Updated Default Live Chat Channels — Newly created companies now start with General and Random channels. Review channel roles and membership.
🔒 Frame Protection Added Across Sydnee — Added frame protection across both the main app and client portal experience to improve overall platform security.
©️ Copyright Notices Added to Client Login Pages — Added copyright notices to all client login pages across Sydnee portals.
📰 Sydnee Press Release Published — We also published a new press release covering the expanded live chat system and advanced workflow controls now available in Sydnee.
Read it here: AP News Press Release
Lastly, we just dropped a new YouTube Short showing one of the most underrated features in Sydnee – the Memo Pad. Quick thoughts, notes, client context, and internal communication all in one place
