This week focused heavily on platform stability, infrastructure improvements, and the first phase of our public API expansion.
🚀 First Phase of the API Expansion Is Live — We’ve started expanding Sydnee’s public API with the first set of file manager endpoints.
The new API additions include:
- Browse folders
- Retrieve file metadata
- Access file version history
- Retrieve file comments
- Generate download URLs
We also updated:
- The Postman documentation: Postman Docs
- The OpenAPI specification: OpenAPI JSON
⚡ Improved API Rate Limiting — Updated API rate limiting to be more accurate and split limits into:
- 30 read requests per second
- 30 write requests per second
💬 Live Chat Stability Improvements — We shipped a number of reliability and performance improvements across live chat to help conversations feel faster and more stable day to day.
📨 Invite Email Fixes — Fixed an issue that could prevent invite emails from properly sending when inviting clients into their portal.
🏢 Updated Default Live Chat Channels — All newly created companies will now automatically start with default channels named Team Chat and Social to help teams get organized faster out of the box.
🔒 Frame Protection Added Across Sydnee — Added frame protection across both the main app and client portal experience to improve overall platform security.
©️ Copyright Notices Added to Client Login Pages — Added copyright notices to all client login pages across Sydnee portals.
📰 Sydnee Press Release Published — We also published a new press release covering the expanded live chat system and advanced workflow controls now available in Sydnee.
Read it here: AP News Press Release







